Terms and Conditions

1. Terms of Agreement

(a) By booking and attending a retreat with Reson8 Retreats you are agreeing to comply with and be bound by the following terms and conditions.

(b) The term ‘Reson8 Retreats’ or ‘us’ or ‘we’ refers to the owner(s) of the business and its facilitators. The term ‘you’ or ‘I’ refers to the student or guest or user or viewer of our website and/or services. The terms ‘retreat’ or ‘program’ or ‘workshop’ or ‘session’ or ‘services’ refers to all aspects of the services on offer, to include, but not be limited to, the classes, accommodation, and activities.

2. Booking & Payment Procedure

(a) On making a booking with us, each person accepts the terms of these booking conditions.

(b) We ensure that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(c) Your place is not confirmed until the deposit has been paid. 90 days from retreat start, 50% of the remaining total payment must be paid. 45 days from the retreat start date, the full balance must be paid. A request for the remaining balance will be issued and will need to be paid 45 days before the retreat start date. If the balance of monies owed for your retreat is not paid in time and you have not made other payment arrangements with us, we reserve the right to cancel your retreat and retain your deposit plus what has been paid.

(d) If making your booking within 45 days from the retreat start date, the full balance will be due.

(e) We reserve the right to increase the price of the retreat before you submit your booking. Any price change will be displayed on the WeTravel platform before you book the retreat.

(f) We reserve the right to reduce the price of the retreat or run special offers at any time. Once you have made your booking and paid your deposit these price changes will not apply to you.

(g) Where a group booking is made on behalf of several individuals the booking is conditional on the person(s) paying to have authorisation from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their retreat individually and directly to us.

(h) Optional trips, excursions, and treatments booked locally are not our responsibility and are at your own risk and cost.

(i) Participants are responsible for all nights and rates reserved. Because this is an all-inclusive retreat, refunds and pro-rating are not possible.

(j) The price is the exact amount to be received by Reson8 Retreats in Australian Dollars.

(k) Payment Plans are available.

3. Cancellation Policy and COVID-19

(a) You (or any member of your party) may cancel your booking at any time, provided that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day such notification is received by us.

(b) Deposits are non-refundable.

(c) If cancellation occurs 90 days before the first day of the retreat, you will receive a refund of all additional payments minus the deposit. If cancellation occurs 45-90 days before the first day of the retreat you will receive a 50% refund minus the deposit. The other 50% is non-refundable. If cancellation occurs 45 days or less from the first day of the retreat you will not receive any refund. Once the retreat has commenced, no refund or part refund or unused portion of your retreat will be repaid in the event of cancellation by you.

(d) If the retreat is cancelled by either party, there will be no refund or compensation available from us in relation to your travel arrangements, loss of work, and other associated costs. For this reason, we strongly recommend that you purchase travel insurance and ensure such events are covered by your provider.

(e) We reserve the right in any circumstances to cancel the retreat, in which case you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us, constituting a full settlement (unless the reason for cancellation is force majeure, see clause 3(f)).

(f) Compensation will not be paid if we are forced to cancel or in any way change your retreat due to war, the threat of war, invasion, riot, civil war, strike, rebellion, revolution, industrial dispute, terrorist activity, infectious disease/ epidemic, travel restrictions, natural or nuclear disaster, fire, adverse weather conditions, technical or maintenance problems with transport, or other circumstances which amount to force majeure. For this reason, we strongly recommend that you purchase travel insurance and ensure such events are covered by your provider.

(g) Compensation will not be paid if you are forced to cancel due to falling ill, contracting COVID-19, or other travel-related restrictions.

(h) It is not possible at any stage to transfer your booking to another retreat, service, or individual.

4. Travel Arrangements

(a) All travel arrangements and costs are your responsibility. We are not liable for any consequences arising from delays, complications, or cancellations with any companies you have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat are at your own cost unless otherwise specified.

5. Changes to Retreat

(a) It is very unlikely that we will have to make any changes to your retreat, but arrangements are generally made many months in advance and changes may have to be made. We reserve the right to, within reason, change any information advertised at any time, to include, but not be limited to, dates, times, timetable, location, curriculum, accommodation, facilitators, and prices. We will advise you of any changes at the earliest possible date and aim to keep disruption to a minimum. If your accommodation has to be changed, we will do our utmost to provide accommodation of a similar rating. If a significant change becomes necessary, we will inform you as soon as reasonably possible.

6. Surcharges

(a) Unless stated otherwise, transportation costs including but not limited to flights, cost of visa and other travel documents, COVID-19 testing, transfers, and taxis are not included in the price of the retreat. In the event these prices are displayed or discussed, they are an estimate only and we will not be liable for any differences to what was originally estimated.

7. Health and Insurance

(a) It is the guest’s responsibility to inform the facilitator of any injury/medical conditions when booking and before the start of every session. You should consult a doctor or physician before attending the retreat to ensure you are sufficiently fit and healthy to undertake yoga sessions and any other activity that has been arranged.

(b) If you experience any injury or discomfort during any activity organised for you, you must stop immediately and advise the facilitator(s) accordingly.

(c) Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and, in the interests of the wellbeing of you or others, we may decline your attendance at our retreats.

(d) Whilst all measures are taken to ensure a high standard of health and safety, we may be situated in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain or obstacles.

(e) Should you be pregnant or are planning to be pregnant at the time of the retreat, please contact us to discuss before booking. Women who are 12 to 28 weeks pregnant should provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide.

(f) Travel insurance is highly recommended. If you choose to buy insurance we require that your travel insurance covers the activity of this retreat as well as unexpected cancellation, sickness, losses, and all the usual risks. You should bring the policy with you in case of an emergency. We recommend all guests take up full travel insurance to cover medical expenses and personal belongings and should cover the type of physical exercise that will be undertaken. We hold no responsibility for illness, injury, death or loss, or damage to personal belongings at any time (as per the liability waiver), nor will any compensation be issued in such a case.

(g) We reserve the right to stop your participation in any activity, at any time, if we conclude that you are physically, mentally, or emotionally unable to do so.

8. Alcohol / Drugs Policy

(a) Consumption of alcohol or drugs is prohibited during the retreat, and doing so will result in immediate dismissal from the retreat with no refund being issued.

9. Right to Refuse Entry

(a) In the event of a breach of any of these terms and conditions or disruptive behaviour we reserve the right to dismiss or refuse entry to any session or the retreat at any time at the facilitator’s discretion with no refund being issued.

10. Complaints

(a) If you have a problem during your retreat, please promptly inform a member of our team, who will endeavour to put things right. If your complaint cannot be resolved on site you must advise us in writing on your return. Please note that we cannot be responsible for the individual behaviour of any group member or other guest on your retreat.

11. No Liability for Loss or Theft

(a) It is your responsibility to ensure that your possessions are kept safe at all times. This includes hire vehicles or other hire equipment. Reson8 Retreats is not responsible for any lost or stolen items.

12. Venue Requirements

(a) Camping is not allowed on site.

(b) Please be a good citizen while you are on retreat and clean up after yourself; leave the place tidy, with towels and linen placed in the bags provided.

13. Passport and Visa Requirements

(a) It is the responsibility of all guests, according to the type of passport you have, to check with the consulate whether a tourist visa is required. Since visa regulations and health requirements can change frequently it is recommended that you check as soon as possible whether the application for tourist visas or health requirements is necessary. It is your responsibility to monitor all visa, health, and testing requirements for international and national travel. Reson8 Retreats is not responsible if you or another passenger is travelling without proper health documentation or the correct passport or visa. In addition, you must complete payment of your retreat in full without receiving any refund or compensation from Reson8 Retreats.

14. Photography Release

I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorise Reson8 Retreats partners, agents, or employees to use photographs of me and/or my property and authorise Reson8 Retreats and Reson8 Retreats’ assignees, licensees, legal representatives, and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in all forms and media and in all manners, including composite images or distorted representations, for the purposes of publicity, illustration, commercial art, advertising, and/or publishing (including publishing in electronic form or internet websites) for any product or service, or other lawful uses as may be determined by the photographer or Reson8 Retreats. I further waive all rights to review or approve any uses of the images, any written copy, or the finished product. I am of full legal age and have read and fully understand the terms of this release.